Cancellation and Refund Policy

Please book with confidence we do not offer refunds in the event of cancellations.

Arrival Time:

  • Please arrive 15-5 minutes prior to the start of the class.
  • This allows you sufficient time to check-in, settle in, and prepare for the session.

Late Arrivals:

  • The teacher will wait for 5 minutes after the scheduled start time of the class.
  • After this grace period, the teacher reserves the right to close the door and not allow any latecomers into the class.
  • This policy is in place to minimize disruptions and maintain the quality of the session for all attendees.

Refund Policy:

  • Book with confidence knowing that refunds are not granted, except in extenuating circumstances.
  • If you are unable to attend a class, please contact us to discuss possible alternatives.
  • Each class pack contains a strict expiry date. If the number of classes for which the class pack entitles attendance have not been used by the holder before the expiry date, then those classes will expire and no refund will be given for any unused classes. Remaining credit may however be redeemed for Ritual Studios merchandise. 

Please note, 'late class cancellations' (7 hours or less prior to class) will incur a $15 administrative fee for our Reformer Studio and a $5 fee for our Main Studio. 

Please note that we have limited capacity and offer a limited amount of memberships. If you continue to 'late cancel' your classes within the 7 hour period your membership may be cancelled. 

We appreciate your understanding and cooperation in adhering to these policies. If you have any questions or concerns, please feel free to contact us.